Near Hartsfield Jackson, turnover timing is not a calendar problem, it is a reality problem. Guests do not arrive when your listing says they will arrive, they arrive when flights land, baggage clears, and rideshares move. This checklist converts that chaos into control, with a dispatch window, a strict cleaning sequence, a proof pack, and an early check in gate that protects you every time.
Quick navigation
Quick checklist ✅
Lock the window before you clean.
Flight tracking runbook 📡
Triggers that change your plan.
Early check in control ⏱️
A decision tree that prevents surprises.
Cleaning sequence 🧼
Fast, repeatable, no rework.
Restock and proof pack 📷
Par levels, staging, photos.
Copy paste templates 🧾
Messages that keep you protected.
FAQ ❓
What hosts ask when flights drive arrivals.
Print ready
Use this as your turnover control sheet.
Print this page, or save as PDF, then share it with your cleaner and co host.
Quick checklist, lock the window first ✅
If you do not lock the real window, cleaning becomes guessing. This checklist converts your turnover into a controlled operation that survives delays, early arrivals, and early check in requests.
Window control
- 1 Confirm checkout time, cleaning start time, and the earliest time a guest could physically reach East Point from ATL after landing.
- 2 Set a buffer rule that you will not violate, then communicate it to guests, co hosts, and cleaners.
- 3 Pick your flight status source and capture the flight number in your guest intake, only if the guest volunteers it.
- 4 Define early check in gatekeeping, no access code release until proof photos are complete and a final inspection passes.
- 5 Assign a single owner of the window, one person decides dispatch changes, not three people texting the cleaner.
Unit readiness and standards
- 6 Backup linens and towels on site, at least one full set beyond max occupancy needs.
- 7 Smart lock code rotation policy, new code generated per stay, time limited if your lock supports it.
- 8 Restock par levels defined, cleaner refills to par, host audits weekly.
- 9 Proof pack required, a consistent photo set every turnover, stored by date.
- 10 Maintenance quick hits prechecked, HVAC filter status, drain flow, light bulbs, Wi Fi, remote batteries.
Flight tracking runbook, triggers that change your plan 📡
Flights change, guests change, and traffic changes. Your goal is to react early, with a strict set of triggers. Treat this as a control board, if a trigger occurs, you execute the associated action without debate.
Definitions you will use
- Earliest physical arrival, a realistic earliest time the guest could show up at the unit after landing at ATL, clearing the plane, and reaching East Point.
- Proof pack complete, cleaning finished, inspection passed, photos captured and uploaded to your host folder.
- Access release, the moment you send door code, lockbox code, or entry instructions.
| Flight status trigger | What it implies | Action you take |
|---|---|---|
| On time | Guest arrival risk is standard. | Run baseline cleaning plan, keep buffer, do not release access until proof pack complete. |
| Delayed by 60 minutes or more | You gain time, but expectations rise. | Upgrade finishing details, add fridge check, double towel audit, and send a proactive update message. |
| Early by 30 minutes or more | Early check in requests increase. | Accelerate, split tasks, or add a second cleaner, protect bathrooms and beds first, then finalize floors last. |
| Landed | Clock is now real, rideshare begins soon. | Do not promise early check in unless proof pack is already complete. Send a time bounded update. |
| Connection missed or major disruption | Arrival time becomes uncertain. | Maintain checkout to check in plan, keep property secure, and avoid long open windows that expose you to theft or unauthorized entry. |
Dispatch rule that works
Clean immediately after checkout whenever possible, then use flight status to decide whether to accelerate or upgrade detailing. Flight tracking should modify your plan, it should not replace your plan.
Protect bathrooms first
If a guest arrives early, bathrooms must already be guest ready.
Then beds and linens
A made bed signals cleanliness, and prevents emergency scramble.
Floors last
Avoid rework, finish floors when traffic is done.
Early check in control, a decision tree that protects you ⏱️
Early check in can be a review win, or a cleanliness failure that creates a claim. The key is gating. You can be helpful without releasing access until you have proof pack completion.
Decision sequence
- Is proof pack complete, yes or no.
- If no, is bathroom and bed readiness complete, yes or no.
- If still no, offer luggage drop only, or offer a confirmed update time, not access.
- If yes, approve early check in, then release access, then send a short welcome.
What you never do
- ADo not release access codes before inspection and proof photos are complete.
- BDo not promise a time you cannot defend, use a window, then confirm when ready.
- CDo not let a guest enter while cleaners are still working, unless you have a preapproved, documented, and controlled exception.
Cleaning sequence, fast and repeatable 🧼
Speed without sequence creates rework. Use the same order every time, and the unit will look consistent even when the window compresses.
Standard order
Bathrooms
- Remove trash, strip used towels, reset mats
- Toilet, sink, mirror, then shower and tub
- Polish fixtures, restock TP, soap, and towels
Kitchen
- Countertops and sink sanitized
- Fridge check, microwave inside and out
- Stovetop and handles, trash reset, restock pods
Bedrooms
- Make beds, crisp corners, pillow alignment
- Dust high touch points, nightstands, lamps
- Check under bed, empty bins, reset closet look
Common areas and floors
- Dust, wipe remotes, switches, door handles
- Vacuum upholstery, straighten staging
- Floors last, vacuum then mop, then final walk
Compressed window tactic
If early arrival risk rises, split the work into two lanes. One lane executes bathrooms and beds. The other lane executes kitchen and living areas. Merge for floors and final staging, then do proof photos.
Restock, staging, and proof pack 📷
Your turnover is not complete until you have restocked to par and captured proof photos. This is how you maintain five star consistency, and how you defend against cleanliness claims.
Restock matrix
These are baseline par targets. Adjust to your occupancy and your guest profile, but keep the format stable so cleaners do not guess.
| Item | Location | Par target |
|---|---|---|
| Toilet paper | Bathrooms | 2 to 3 spare rolls per bathroom |
| Paper towels | Kitchen | 1 full roll plus 1 spare |
| Trash bags | Under sink | 6 to 10 spare bags |
| Hand soap | Each sink | Full dispenser |
| Dish soap and sponge | Kitchen | Full soap, fresh sponge |
| Coffee and tea | Kitchen | Host standard kit, consistent every stay |
| Bathroom amenities | Shower and vanity | Host standard, refreshed and aligned |
Proof photo pack
Capture the same photo set every time. Consistency matters more than artistry, this becomes your quality record and your dispute shield.
Minimum photo set
- Entry, wide shot
- Living room, wide shot
- Kitchen counters and sink
- Inside fridge, shelf view
- Inside microwave
- Each bathroom, vanity and mirror
- Each shower or tub
- Each bed made, wide shot
- Floors, one representative shot
- Thermostat and staging shot
File naming standard
Use one folder per turnover.
If there is damage, add a separate folder named Damage, and include closeups plus one wide context shot.
Copy paste templates that keep you protected 🧾
These templates are designed to be polite and firm. The objective is to set expectations, avoid risky promises, and keep access release tied to readiness and proof.
Early check in request response
Flight delay proactive update
Unit ready and access release
If unit is not ready early
FAQ ❓
These are the most common questions hosts ask when flights drive arrival behavior near ATL.
What if I do not know the guest flight number?
How do I reduce last minute pressure from early check in requests?
What is the fastest way to stabilize a messy unit when the window compresses?
Should I ever let a guest enter while cleaners are still working?
How do I keep cleaners from getting whiplash from dispatch changes?
Need a flight timed turnover team
Prime Clean Force supports airport corridor turnovers with strict sequencing, restock discipline, and proof photo consistency.