From Uptown lofts to riverfront condos and the quick turn pockets of North Columbus and Green Island Hills, guests expect a flawless handoff every time. This checklist aligns linen logistics, amenity staging, and the final guest ready inspection with Columbus specific rhythms red clay, humidity, and high demand for turnkey stays.
Linens, Textiles, and Fresh Fabrics
Linen rotation is the signal that a unit is ready for review. Pull the Uptown stack first, then the riverbank sets. Use humidity proof storage bags near the river and keep a quick turn stash for North Columbus and Green Island Hills to offset frequent turnover.
| Space | Cadence | Task | Proof Point |
|---|---|---|---|
| Bedrooms | Per turnover (accelerated rotation during humidity spikes) | Replace sheets, pillow protectors, and duvet covers with pre labeled backups. | Room checklist signed and linen QR tag scanned. |
| Bathrooms | Per stay | Rotate towels, mats, and shower curtains; store backups in sealed cedar bins. | Humidity safe storage verified; towel count matched. |
| Living Areas | After every guest + mid stay touch | Fluff and steam throw pillows; inspect upholstery for river silt stains. | Steam log and upholstery swipe test. |
| Entry & Tech | Daily between arrivals | Clean keypads, wipe door mats, refresh welcome cards. | Touchpoint checklist complete. |
Amenity Stock & Guest Rituals
Riverfront guests expect curated amenities, while Uptown visitors want concierge-level touches. Keep a replenishment cart stocked with espresso pods, artisanal soaps, and complimentary water that nods to the Chattahoochee breeze.
Kitchen & Bar
Restock coffee, glassware, and local snack packs reserved for late-night arrivals.
Bathroom Concierge
Swap lotions, shower steamers, and disposable razors; keep humidity-safe dispensers sanitized.
Tech & Connectivity
Test Wi-Fi, streaming profiles, and smart locks after log-in resets.
High Touch Zones & Guest Confidence
Elevators, keyed entries, and kitchen tech map the customer journey. Wipe down buttons, handles, and knobs at least twice between guests, with antimicrobial spray that is safe for polished surfaces.
Entry Touchpoints
Disinfect keypads, door hardware, and welcome mats; document each wipe down.
Elevators & Lobbies
Target buttons every 4 hours when bookings overlap with downtown conventions.
Kitchen & Dining
Sanitize surfaces and appliances before resetting bar stock.
The Final Guest Ready Walkthrough
Combine a digital checklist with a physical walk through. Confirm lighting, climate control, streaming, and local recommendations pinned in the binder. Log every inspection to maintain accountability for your North Columbus and Green Island Hills portfolios.
Final Touchpoints
- Adjust lighting scenes and thermostat to guest expectations before lock-out.
- Stage welcome note with QR for riverfront dining and Uptown nightlife.
- Seal in local intel for North Columbus and Green Island Hills, especially transit cues.